EN
EN
EN

How to setup your Amical phone

How to setup your Amical phone

Log in to your customer portal

Log in to your customer portal

The portal gives you access to the following features:

Your profile

AI Personalization

Payment and billing

Technical support

Your Amical box contains everything you need for installation.

Your Amical box contains everything you need for installation.

Your Amical Box
Your Amical Box
List of all the items included in the box
List of all the items included in the box

Phone assembly

Phone assembly

  1. Connect the handset cable to the handset and to the phone.

The cable is connected to the handset
  1. At the back of the phone, plug the power cable into the left port, and the handset cable into the right port.

Localization of outlets for the combined and power supply
Localization of outlets for the combined and power supply
The power cable and the handset cable are connected to the phone.
The power cable and the handset cable are connected to the phone.
  1. Slide the phone stand in from the left until it clicks into place.

The foot is slipped into the phone
The foot is slipped into the phone
The phone is held in place by the stand.
The phone is held in place by the stand.
  1. Pick up the handset to talk with the AI companion.

The Amical phone is functional

Troubleshooting

Troubleshooting

If you do not hear the AI companion when you pick up, it is possible that the phone is not connected to the Internet.

Option 1: Plug in an Ethernet cable

The socket is located on the right at the top of the handset socket.

The location of the Ethernet port
The location of the Ethernet port

Option 2: Remove the plate and enter the Wi-Fi password manually

Using the screwdriver, unscrew the 4 pink screws located at the back of the phone.

The location of the screws behind the phone
The location of the screws behind the phone
A hand holding a screwdriver is unscrewing the screws.
A hand holding a screwdriver is unscrewing the screws.
A hand holding a screwdriver is unscrewing the screws.

Remove the panel to access the screen and the buttons.

If the screen is off, it means that the phone is not powered on.
Make sure it is plugged in.

One hand removes the plate
One hand removes the plate

The screen should be turned on and display a ☎ phone icon .
This means that the phone is properly connected to the Internet.

A phone icon confirms that the phone is connected to the Internet.
A phone icon confirms that the phone is connected to the Internet.

If the screen displays an icon ⚠️ with an exclamation point, it means that the phone is not connected to the Internet. Generally, this is because the Wi-Fi password is incorrect.

An icon indicates that the phone is not connected to the Internet.
An icon indicates that the phone is not connected to the Internet.

Set up the Wi-Fi

Set up the Wi-Fi

Here is how to manually enter the Wi-Fi.

  1. Press the left button to access the menu.
    Use the arrows to go to 2. Settings > 6. Wi-Fi Settings > 3. Wi-Fi Network

The localization of the menu
The localization of the menu
A hand accesses the settings section
A hand accesses the settings section
  1. Find the name of your Wi-Fi network, then press the 📎 paperclip button to enter the password. Skip the question "Security type" by simply pressing the ✔️ button on the right.

The localization of the password section
The localization of the password section
  1. Enter your Wi-Fi password by pressing the buttons 1 to 9 several times.

A hand grabs the password with the keyboard
A hand grabs the password with the keyboard
  1. You can change the input mode (Mixed, UPPERCASE, lowercase, numbers) by pressing the Ab2 button several times.

The location of the input mode switch option
The location of the input mode switch option
  1. To type special characters such as @ ? $ #, stay in Ab2 mode and press the 1 key multiple times.

A hand grabs a special character by pressing the 1 key multiple times.
A hand grabs a special character by pressing the 1 key multiple times.
  1. Press the ✔️ button once the password is entered. The phone should connect.

One hand confirms the new password
One hand confirms the new password
The phone connects to Wi-Fi
The phone connects to Wi-Fi

If the screen displays the icon , but you still cannot hear the AI companion, contact support@amical-ai.com.

© Amical Inc, 2025.

EN

Made with 🩷 in Quebec

© Amical Inc, 2025.

EN

© Amical Inc, 2025.

Made with 🩷 in Quebec